Customer Support Portal

Administrator Portal

> Login to the Payroll Administrator Portal

> To speak to a payroll specialist, raise a support ticket

> Manage existing ticket requests


Employee Portal

> Login to the Employee Portal

> View timesheets, payslips, leave requests & more

> For payroll queries, reach out to your HR or payroll manager


Payroll Support Articles

We have provided access to our Knowledge Base to help you find answers to your questions as quickly as possible. Browse the below articles, select a topic and use the intelligent search to find answers to your questions.

Search Support Articles

Support FAQ

Here is a list of our frequently most asked questions

How do I register for a Support Portal Account?

If you do not have an account already, you can register here:

Once you’ve submitted your registration, you’ll receive an email asking you to choose a password. 

How do I raise a Support Ticket?

Once logged in, navigate down to the section ‘Lodge a Support Ticket’.

Fill out the ticket form and a support specialist will be in touch.

How can our employees lodge payroll queries?

On sign up, a custom employee payroll query form would have been provided to the Payroll administrator.

Please contact your organisation Payroll or HR Manager for a link to the form.